Do you have assembly & styling tips?

We do! Check out our YouTube channel for great product assembly & styling videos. We are updating our channel all the time so be sure to subscribe.

do you ship internationally?

Braid & Wood products are only sold in the United States.

Why Isn't my promo code working?

If you're having issues with your promo code just shoot us an email at and we'll take care of you.

How do I make return or exchange?

You can execute a return or exchange directly through the Braid & Wood website. Just click here to get the process started.

Where are Braid & Wood products made?

Braid & Wood products are designed in San Diego, CA and responsibly manufactured overseas with our trusted manufacturing partner.

What do I do if my order arrived broken or damanged?

Oh no! Let us take care of that ASAP. Just shoot us an email at

Where can i learn more about Braid & Wood as a company?

So glad you asked, we love talking about ourselves! Check out our About Page for more info about our founder and Braid & Wood.

can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you within 24 hours. Be sure to include your order number (if you have one).

Please email us at

other inquiries? we love a good chat.

Please email us at